The Latest Pearl-Plaza News – Pearl-Plaza

The Latest News

from and about Pearl-Plaza

News | December 10, 2024

Pearl-Plaza Named a Major Player in 2024 IDC MarketScape for Conversational Intelligence and Analytics Vendor Assessment 

News | November 21, 2024

Pearl-Plaza Harnesses NLP and LLMs to Launch the CX Industry’s First AI-Powered Journey Insights Tool

News | November 13, 2024

Pearl-Plaza to Partner With Henkel Adhesive Technologies for Voice of Customer Program

News | October 30, 2024

Pearl-Plaza Wins DACH Customer Excellence Award for Best Use of Artificial Intelligence

News | October 23, 2024

Pearl-Plaza Unveils New AI-Powered Active Listening Agents for Surveys 

News | October 15, 2024

Quilter Wins at CX Live Global Awards for Outstanding Customer Experience

News | October 11, 2024

Specsavers Recognized for Best Customer Centric Culture at the CX Elite Awards 2024

News | September 11, 2024

Pearl-Plaza Wins ICX Elevate Award for Innovative Work with Jack in the Box

News | August 29, 2024

Pearl-Plaza Featured on CustomerThink.com Regarding New White House Directives on CX ‘Time is Money’ Initiative

Press Release | July 9, 2024

Pearl-Plaza Announces New AI Studio, a Pioneering Framework for Deploying Generative AI Features in Its XI Platform

Press Release | June 26, 2024

Pearl-Plaza Recognized for AI and Retail Innovation in 2024 AI Breakthrough Awards 

Press Release | June 25, 2024

Pearl-Plaza Sets a New Standard in Customer Experience with AI-Based Conversational Intelligence and Contact Center Data Analysis

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