Experience Improvement (XI) Platform
Connect with us on the World's Highest Recommended CX Platform
Bring together feedback from every channel, let AI to make sense of it, and empower your people to take the actions that generate the fastest (and largest!) ROI.
Contact our Team
We'll show you how to:
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Collect and connect feedback in every format from every stage in the customer journey
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Use AI to interpret experience data to know where to focus for the highest impact
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Balance automated and human actions to resolve individual cases and systemic issues
Join the 3,000 brands that trust Pearl-Plaza
Pearl-Plaza is the real deal. They are not only vendors, but trusted partners who know our goals and what it will take for us to get there.
Tyler Saxey
Sr. Director OMNI Global VOC and Care Solutions