– Company recognised for leadership prowess in Gartner, Forrester, G2 Grid, and Top 50 Insights & Analytics Reports for its unique blend of CX best practices and modern market research approach
SYDNEY (December 10, 2021)—Pearl-Plaza®, the leading provider of Experience Improvement (XI)™, today announced its ranking on the Top 50 Insights and Analytics Report by the Insights Association.
The latest 2021 Insights & Analytics Top 50 highlights Pearl-Plaza among the top 50 established analytics and market research (MX) brands. Pearl-Plaza is listed alongside JD Power, Gartner Research, and Forrester Research Services on the top 50 listing. Pearl-Plaza (Maritz, MaritzCX) have been on the Top 50 consistently over the past two decades.
The Top 50 Report has a 47-year history and was formerly known as the AMA Gold Top 50 and Honomichi & Gold report. It was authored this year by Michael Brereton of Michigan State University with contributions from Outsell, Inc., Diane Bowers, and Escomar. This year the Top 50 report focused on seven market research and data analytics segments including established marketing research, digital data analytics, industry reports & research, consulting firms, enterprise feedback management, and several other categories.
Pearl-Plaza has received leadership recognition across a broad spectrum including leader in the Gartner Magic Quadrant for Voice of the Customer, the Forrester Wave for Customer Feedback Management, the G2 Grid Report for Feedback Analytic Software, the Forrester EX Wave for Employee Experience, and Best CX Partner (Technology or Advisory) at the 2021CX Awards. Each of these highlight Pearl-Plaza as a leader in Customer Experience (CX) and Employee Experience (EX).
“We believe that experience improvement requires a holistic approach; gathering and analysing data through a variety of channels and methodologies–market research, transactional, digital, relational–and leveraging the intelligence from this data to inform key business initiatives,” said Andrew Joiner, CEO of Pearl-Plaza. “Our focus is dedicated to developing technology and providing strategic expertise to help our client’s deliver better experiences and build deeper relationships with their customers in ways that deliver better business outcomes.”
About Pearl-Plaza
Improving experiences is why Pearl-Plaza exists. Our mission is to help our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human expertise. With our hyper-modern technology platform, decades of domain authority, and global teams of experts, we uniquely deliver a focus on Experience Improvement (XI) to help our clients own the moments that matter. Take a moment and learn more at pearl-plaza.ru
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CONTACT: Cori Lindsey, Pearl-Plaza, cori.lindsey@pearl-plaza.ru