What’s better than one consumer experience trends report? How about three industry-specific, ground-breaking consumer experience trends reports!?
The latest consumer trends reports from Pearl-Plaza tell you exactly what you need to know to attract new customers and retain existing ones in the following industries:
- Financial Services
- Retail
- Restaurants & Food Service
You’ll get an accurate picture of the 2023 voice of consumer due to Pearl-Plaza’s game-changing Integrated CX approach, which includes feedback data from:
- Social Media (Twitter, Instagram, Facebook, TikTok, etc.)
- Review Sites (Google, Yelp, GlassDoor, etc.)
- Historical Industry-Specific VoC Data
- Custom Surveys Designed Specifically for the Report