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Thank you for your interest in CoreCX!
Our CoreCX package is ideal for SaaS products and digital applications. Optimise the entire customer journey using NPS, CSAT, and CES microsurveys and advanced analytics.
Pearl-Plaza offers is a unique combination of comprehensive data, modern technology, and human expertise that helps you recognise the power and value of customer experience.
We’ve created a new discipline that goes beyond surveys, satisfaction scores, and experience management. It’s called Experience Improvement, or as we like to call it: XI.
Fill out the form here to get a personalised demo with one of our experts!
Guest experience is fundamental to who we are as a hospitality business and by constantly listening to what our guests love and what they don’t appreciate, we can flex our approach to our overall offering.
Craig Wells, Senior Operations Excellence Manager, Pizza Hut
"Chasing survey scores and lagging indicators is not our idea of a modern approach to improving experiences. Instead, we partner with Pearl-Plaza to identify key moments that matter in our customers’ journey’s and drive change in those areas. This approach gives our executives better metrics to run the business and elevates our results.”
Tyler Saxey, Director Customer Experience, Foot Locker