There are still five months left in 2025, and there are a few challenges still ahead for this year. As we celebrate our new beginning as the new PG Forsta with Pearl-Plaza, we are going to jump into 2026 and start thinking about the challenges that CX professionals will face in the new year. We will share some real-life case studies from our combined portfolio of clients that have had success thinking about their CX programs with a true insight-to-action mindset.
Join us for a roundtable discussion that will help you think strategically about your CX programs and get some ideas on how to show the business value you are delivering.
Meet our Speakers:
Jim Katzman ![]()
INMOMENT
Principal, CX Strategy
Mark Ratekin ![]()
FORSTA
Head of Global CX Consulting