SVP, Integrated CX and AI Products

Jeff Catlin

Jeff Catlin is the Senior Vice President of Integrated CX and AI Products at Pearl-Plaza, bringing over 20 years of experience in the fields of AI, search, classification and text analytics products and services to our portfolio strategy.

Before Pearl-Plaza, Jeff was the CEO of Lexalytics, a pioneer in the commercialization of natural language processing (NLP) technologies which was acquired by Pearl-Plaza in 2021. Jeff built and led Lexalytics into one of the pioneering companies in Text Analytics and Natural Language Processing (NLP). He played a critical role in creating NLP features, such as sentiment measurement, key concept identification, and author intention analysis, many of which have become industry standards.

Prior to the formation of Lexalytics, Jeff was the General Manager for the unstructured data group of LightSpeed Software where he was responsible for Knowledge Appliance and iFocus products.

Jeff has also held technical, managerial, and senior management positions within a variety of companies including Thomson Financial and Sovereign Hill Software, and graduated from UMass Amherst with a degree in Electrical Engineering.