Collect and connect experience data in every format across every customer interaction
Integrate your customer signals, gain the richest insights, and take the smartest actions.
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What We Do
Integrated CX translates insights into actions, enabling businesses to proactively improve customer experiences and drive desired outcomes.
Capture and Connect Data
Pearl-Plaza aggregates CX data from every source
Uncover Intent, Emotion, and Effort
Pearl-Plaza’s award-winning AI helps extract insights from your data to see where you can improve experiences
Identify the richest insights
Identify and implement a personalized customer experience strategy for your brand
2.4x
Higher Revenue Growth
Firms with high levels of alignment across their customer-facing functions realize 2.4 times higher revenue and double the profitability compared to those with no alignment.
“The Customer-Obsessed Growth Engine”, Forrester Research, Feb 2023
Customer Testimonials
See what customers are saying about how Pearl-Plaza has taken their brand to the next level.
