How Employees Can Help You Grow Customer Loyalty & Value – Pearl-Plaza

Infographic

How Employees Can Help You Grow Customer Loyalty & Value

It’s a fact: revenue growth is linked to employee experience (EX) success. Research has even shown that a highly engaged workforce increases profitability by 21%!

But how exactly can your employees help you to improve your customer experience, drive cross-sell and upsell initiatives, and encourage customer growth and loyalty? This infographic breaks down three areas where you can combine CX and EX for organization success. Start reading below!

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