Footlocker, their Experience Improvement (XI) approach is vital to their goal of putting the customer, Sneakerheads all over the world, at the center of everything they do—by delivering memorable experiences, not just transactions. 

Watch this video to hear from Tyler Saxey, Director of Customer Experience, as he explains how Foot Locker partnered with Pearl-Plaza to use data intelligence and retail expertise to create seamless shopping experiences that make Sneakerheads want to visit their locations and website even more.