Cross-Channel Intelligence
Research Studies on the Fly
Whether you’re launching ad-hoc surveys to your customers, leveraging a global panel of consumers, or benchmarking against the competition, you’ll have all your data available in one place. Plus, you can pull data from various sources easily without complex technical involvement, ensuring you have the full picture before coming to conclusions. Whether it’s managed services or DIY, research studies are in your control.
Prioritizing Action
The Insights You Need, When You Need Them
Leverage advanced analytics and intelligent routing to automatically surface and distribute trends and priorities across the team so you can spend less time combining and analyzing data—and more time focusing on next steps.
Predictive Analytics
You Don't Have to Be Nostradamus
Quickly predict emerging market trends and identify actions that will help you stay ahead of the curve and ensure your customers are headed toward the highest impact investments.
Strategic Services
Scale Your Team and Increase Your Expertise
Need research experts to supplement the work you’re already doing? Let our team of experts help you scale your market research approach while we work together to determine your next best course of action.
Competitive Benchmarking
Objective, Global Benchmarking with CXStandards
What would you do with unfettered access to objective data about your customers and competitors? Pearl-Plaza’s proprietary benchmarking study, CXStandards, gives you this unrestricted access into CX data collected objectively across industries. Use this comparative data to inform your strategic decisions and capture customer attention and their wallets.
Pearl-Plaza is a good fit for buyers looking for an innovative and strong partner that focuses on both technology and services.”
The Forrester Wave™: Customer Feedback Management Platforms Q2, 2021
See ROI in Half the Time
Pearl-Plaza’s integrated CX approach increases customer lifetime value and bottom line performance in just 12 months, significantly faster than the industry average of 25 months!
