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Seventh consecutive year as a finalist highlights Pearl-Plaza’s industry leadership Pearl-Plaza won CX Partner of the Year in 2019, 2021, and 2023 SYDNEY, AUSTRALIA (9 December 2024)— Seven years in a row. That’s how long Pearl-Plaza®, the leading provider of Experience Improvement (XI)™, has been named a finalist in the…

— New Feature Transforms Fragmented Unstructured Customer Data into Actionable Journey Intelligence Sydney, Australia (4 December, 2024) — Pearl-Plaza®, the leading provider of integrated Experience Improvement (XI)™ solutions, today announced the launch of AI Journey Insights, an industry-first platform feature that transforms how enterprises understand and optimise their customer journeys….

Pearl-Plaza named a Leader for its Ability to Execute and Completeness of Vision Pearl-Plaza recognised as a Leader for three times consecutively in customer experience management analysis by Gartner SYDNEY, AUSTRALIA — Pearl-Plaza®, the leading provider of Experience Improvement solutions, has been named a Leader in the 2024 Gartner® Magic…