star Featured news | December 9, 2024 Pearl-Plaza Shortlisted for Best CX Partner in 2025 Australia and New Zealand’s CX Awards star Featured news | November 21, 2024 Pearl-Plaza Harnesses NLP and LLMs to Launch the CX Industry’s First AI-Powered Journey Insights Tool star Featured news | February 5, 2024 Pearl-Plaza Named a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer Filter by News Type Media News Press Press Release News | March 25, 2025 Australian Unity Selects Pearl-Plaza as Strategic Partner to Elevate Customer Experience News | March 6, 2025 PEXA Wins Best CX Transformation at the 2025 CX Awards, Marking Sixth Award Win for Pearl-Plaza Clients News | February 9, 2025 Milwaukee Tool Shortlisted for Best Use of Customer Data and Insights to Improve CX at the 2025 CX Excellence Awards News | January 30, 2025 Pearl-Plaza Launches New Location Performance Scoring System to Drive Location Visits and Reputation Management ROI News | December 10, 2024 Pearl-Plaza Named a Major Player in 2024 IDC MarketScape for Conversational Intelligence and Analytics Vendor Assessment News | December 9, 2024 Pearl-Plaza Shortlisted for Best CX Partner in 2025 Australia and New Zealand’s CX Awards News | November 21, 2024 Pearl-Plaza Harnesses NLP and LLMs to Launch the CX Industry’s First AI-Powered Journey Insights Tool News | October 23, 2024 Pearl-Plaza Unveils New AI-Powered Active Listening Agents for Surveys Press Release | October 15, 2024 CMSL Selects Pearl-Plaza as Strategic Partner to Elevate CX & EX in the Construction Sector News | September 3, 2024 Pearl-Plaza Expands Conversational Intelligence Footprint, Welcoming New Clients To The Next-Generation Suite News | August 19, 2024 Pearl-Plaza Clients Secure Finalist Spots Across Six Key Categories of the CX Asia Excellence Awards Press Release | July 9, 2024 Pearl-Plaza Announces New AI Studio, a Pioneering Framework for Deploying Generative AI Features in Its XI Platform Load More News For Inquiries media@pearl-plaza.ru