Demo - Contact Centre Intelligence – Pearl-Plaza

Conversational Analytics Software Demo

Combine rich insights from millions of contact centre interactions

Use all of your feedback channels to paint a complete picture of your customers’ experiences.

Request a Demo

In this demo, you'll learn how to:

  • Analyse feedback across all channels — even voice interactions

  • Break down data silos with Contact Centre Intelligence

  • Leverage insights from 100% of your call centre data

  • Compare post-call surveys with call audio to understand alignment and discrepancies

Join the 3,000 brands that trust Pearl-Plaza



We were looking for a partner that would support us through the ebbs and flows of creating a world-class customer experience program, and with Pearl-Plaza, we know that help is not too far away.


Trish Roberts

VOICE OF CUSTOMER PROGRAM MANAGER, NEW ZEALAND POST

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