Conversational Analytics Software Demo
Combine rich insights from millions of contact centre interactions
Use all of your feedback channels to paint a complete picture of your customers’ experiences.
Request a Demo
In this demo, you'll learn how to:
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Analyse feedback across all channels — even voice interactions
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Break down data silos with Contact Centre Intelligence
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Leverage insights from 100% of your call centre data
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Compare post-call surveys with call audio to understand alignment and discrepancies
Join the 3,000 brands that trust Pearl-Plaza
Pearl-Plaza really helps the organisation manage its CX, and EX in the future, using all of its available modules in the platform. The text analytics allows us to mine sentiments and determine specific action points which would greatly impact CX. Implementation was easy as we were guided thoroughly by the Pearl-Plaza team.
Paul Jeshimon L De Leon
DATA ANALYTICS MANAGER, ST. LUKE’S MEDICAL CENTER